Delivery & Returns
Shipping
Orders received before 15:00 GMT Monday-Friday are dispatched the same day. Unfortunately, we cannot deliver to PO boxes.
We use a number of highly reputable European and worldwide couriers. Although we try our hardest to ensure given delivery times are accurate, they cannot be fully guaranteed as we rely to a great extent on the courier companies we use.
Collection
Travall is unable to offer on-site collections at this time. All orders to the United Kingdom include FREE shipping.
Order Tracking
After you have placed your order we will send you a confirmation email, detailing the products you have requested. The courier we are using will also email you directly, providing you with a reference number and website link through which you can track your order and check the expected delivery time.
Import Duty
Please be aware that orders shipped outside of the European Union will be subject to import duty. This charge varies by country and state, and is not included in the checkout price of the goods you order. Payment of any import duty will be your responsibility.